.lead-workbench-shell{--workbench-border: #e6eaf0;--workbench-muted: #667085;--workbench-text: #1f2937;--grade-a: #22a447;--grade-b: #1e6fff;--grade-c: #f29b23;--grade-d: #ef4f54;display:grid;grid-template-columns:minmax(350px,400px) minmax(0,1fr);gap:8px;height:100%;min-height:600px;color:var(--workbench-text)}.lead-queue-panel,.lead-inspector-panel{min-width:0;min-height:0;overflow:hidden;background:#fff;border:1px solid var(--workbench-border);border-radius:8px;box-shadow:0 2px 8px #10182808}.lead-queue-panel{display:flex;flex-direction:column}.lead-queue-tabs{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:4px;padding:12px 14px;border-bottom:1px solid var(--workbench-border)}.lead-queue-tab.ant-btn{height:36px;padding-inline:8px;font-size:13px}.lead-queue-tab span{margin-left:2px;font-variant-numeric:tabular-nums}.lead-queue-tools{padding:14px 14px 10px;border-bottom:1px solid var(--workbench-border)}.lead-queue-tool-row{display:grid;grid-template-columns:122px minmax(0,1fr) 32px;gap:8px}.lead-channel-select{width:100%}.lead-queue-summary{display:flex;justify-content:space-between;margin-top:12px;color:var(--workbench-muted);font-size:12px}.lead-filter-popover{display:grid;gap:14px;width:252px;padding:4px}.lead-filter-popover label{display:grid;gap:6px}.lead-filter-popover label>span,.lead-filter-switch>span{color:var(--workbench-muted);font-size:12px}.lead-filter-switch{display:flex;align-items:center;justify-content:space-between;min-height:30px}.lead-queue-state{padding:24px 16px}.lead-queue-list{flex:1 1 auto;min-height:0;overflow:auto}.lead-queue-load-more{padding:10px 12px 14px;text-align:center}.lead-queue-load-more .ant-btn{width:100%;color:#1e6fff;background:#f7faff}.lead-queue-item{display:block;width:100%;min-height:101px;padding:14px 16px 12px 20px;color:inherit;text-align:left;background:#fff;border:0;border-bottom:1px solid #edf0f4;cursor:pointer;transition:background .16s ease,box-shadow .16s ease}.lead-queue-item:hover{background:#f8fbff}.lead-queue-item:focus-visible{position:relative;z-index:1;outline:2px solid #1e6fff;outline-offset:-2px}.lead-queue-item.is-selected{background:#edf5ff;box-shadow:inset 3px 0 #1e6fff}.lead-queue-item-main,.lead-queue-name-row,.lead-queue-meta-row{display:flex}.lead-queue-item-main{flex-direction:column;gap:8px}.lead-queue-name-row,.lead-queue-meta-row{align-items:center;justify-content:space-between;min-width:0}.lead-queue-name-row strong{flex:0 0 auto;max-width:100px;overflow:hidden;font-size:16px;text-overflow:ellipsis;white-space:nowrap}.lead-queue-tags{display:flex;min-width:0;overflow:hidden}.lead-queue-tags .ant-tag{max-width:104px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.lead-queue-meta-row{color:#4b5563;font-size:12px}.lead-queue-meta-row .ant-tag{margin-inline-end:0}.lead-queue-contact-row{color:var(--workbench-text);font-size:13px}.lead-queue-contact-row time{color:#98a2b3;font-size:12px}.lead-inspector-panel{position:relative;display:flex;flex-direction:column}.lead-inspector-chrome{position:absolute;top:8px;right:12px;z-index:3}.lead-inspector-scroll{flex:1 1 auto;min-height:0;padding-bottom:24px;overflow:auto}.lead-inspector-empty{display:grid;flex:1 1 auto;place-items:center}.lead-profile-header{display:flex;align-items:center;justify-content:space-between;gap:24px;min-height:190px;padding:46px 34px 24px 28px}.lead-profile-identity{display:flex;align-items:center;min-width:0;gap:18px;transform:translateY(4px)}.lead-profile-identity .ant-avatar{flex:0 0 auto;color:#fff;font-size:28px;background:#1e6fff;box-shadow:0 8px 20px #1e6fff2e}.lead-profile-title{display:flex;align-items:center;gap:12px}.lead-profile-title .ant-typography{margin:0;font-size:24px}.lead-profile-contact{margin-top:6px;color:#475467}.lead-profile-contact .ant-btn{width:26px;min-width:26px;height:26px;padding:0}.lead-profile-subtitle{display:flex;gap:30px;margin-top:8px;color:#475467;font-size:13px}.lead-profile-actions{display:flex;flex:0 0 330px;flex-direction:column;gap:10px;transform:translateY(4px)}.lead-profile-actions>.ant-btn-primary{width:196px;height:42px;align-self:flex-end;font-weight:600}.lead-profile-secondary-actions{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px}.lead-profile-secondary-actions>.ant-btn,.lead-profile-secondary-actions>.ant-popover-open,.lead-profile-secondary-actions .ant-btn{min-width:0}.lead-booking-popover,.lead-more-actions{display:grid;gap:10px;width:240px}.lead-booking-popover .ant-typography{display:block}.lead-reschedule-alert{margin:0 28px 16px}.lead-fact-strip{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));padding:22px 28px;border-top:1px solid var(--workbench-border);border-bottom:1px solid var(--workbench-border)}.lead-fact-strip>div{min-width:0;padding-right:8px}.lead-fact-strip span,.lead-basic-grid span{display:block;margin-bottom:7px;color:var(--workbench-muted);font-size:12px}.lead-fact-strip strong,.lead-basic-grid strong{display:block;overflow:hidden;color:#344054;font-size:13px;font-weight:500;text-overflow:ellipsis;white-space:nowrap}.lead-fact-strip strong{font-size:12px}.lead-inspector-grid{display:grid;grid-template-columns:minmax(0,.83fr) minmax(0,1.17fr);gap:12px;padding:20px 28px 0}.lead-inspector-grid>.lead-summary-card{min-height:184px}.lead-summary-card.ant-card{border-color:var(--workbench-border);box-shadow:none}.lead-summary-card .ant-card-head{min-height:46px}.lead-summary-card .ant-card-head-title{color:#344054;font-size:14px;font-weight:600}.lead-card-icon{color:#22a447}.lead-call-summary-meta{display:flex;align-items:center;gap:10px;margin-bottom:12px;color:var(--workbench-muted);font-size:12px}.lead-call-summary .ant-typography{margin-bottom:0;line-height:1.7}.lead-call-empty{display:flex;min-height:82px;flex-direction:column;justify-content:center;gap:8px;padding:0 8px}.lead-call-empty span{color:var(--workbench-muted);font-size:12px}.lead-grade-list{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:0}.lead-grade-option{display:grid;position:relative;place-items:center;gap:7px;padding:4px 6px;color:#344054;text-align:center;background:transparent;border:0;cursor:pointer}.lead-grade-option:after{position:absolute;top:20px;right:-24%;width:48%;height:1px;background:#e4e7ec;content:""}.lead-grade-option:last-child:after{display:none}.lead-grade-option:focus-visible{outline:2px solid #1e6fff;outline-offset:2px}.lead-grade-option:disabled{cursor:wait;opacity:.6}.lead-grade-letter{display:grid;width:34px;height:34px;place-items:center;font-size:18px;background:#fff;border:1px solid currentColor;border-radius:50%}.lead-grade-option.grade-a .lead-grade-letter{color:var(--grade-a)}.lead-grade-option.grade-b .lead-grade-letter{color:var(--grade-b)}.lead-grade-option.grade-c .lead-grade-letter{color:var(--grade-c)}.lead-grade-option.grade-d .lead-grade-letter{color:var(--grade-d)}.lead-grade-option.is-active .lead-grade-letter{color:#fff!important;box-shadow:0 0 0 4px #1e6fff14}.lead-grade-option.grade-a.is-active .lead-grade-letter{background:var(--grade-a)}.lead-grade-option.grade-b.is-active .lead-grade-letter{background:var(--grade-b)}.lead-grade-option.grade-c.is-active .lead-grade-letter{background:var(--grade-c)}.lead-grade-option.grade-d.is-active .lead-grade-letter{background:var(--grade-d)}.lead-grade-option strong{font-size:13px;font-weight:600}.lead-grade-option small{min-height:30px;color:var(--workbench-muted);font-size:11px;line-height:1.4}.lead-timeline-card,.lead-basic-card{margin:5px 28px 0}.lead-basic-card{margin-top:10px}.lead-timeline-layout{display:grid;grid-template-columns:minmax(240px,.9fr) minmax(260px,1.1fr);gap:44px}.lead-timeline-layout .ant-steps-item-description{max-width:none!important;font-size:12px}.lead-timeline-layout .ant-steps-item{min-height:34px;padding-bottom:0!important}.lead-timeline-layout .ant-steps-item-content{min-height:34px!important}.lead-step-title{display:grid;grid-template-columns:minmax(90px,.6fr) minmax(120px,1fr);align-items:center;gap:12px;width:100%}.lead-step-title>small{overflow:hidden;color:var(--workbench-muted);font-size:11px;font-weight:400;text-overflow:ellipsis;white-space:nowrap}.lead-timeline-card .ant-card-body{padding-block:12px 6px}.lead-log-list{padding-top:4px}.lead-log-list>.ant-typography{display:block;margin-bottom:16px}.lead-log-list .ant-timeline-item-content span{display:grid;gap:3px}.lead-log-list .ant-timeline-item-content small{color:var(--workbench-muted);font-size:11px}.lead-basic-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));row-gap:10px}.lead-basic-card .ant-card-body{padding:10px 16px}.lead-basic-card .lead-basic-grid span{margin-bottom:2px;line-height:1.2}.lead-basic-card .lead-basic-grid strong{line-height:1.25}.lead-basic-grid>div{min-width:0;padding-right:18px}.lead-script-assistant.ant-btn{position:absolute;right:0;top:52%;z-index:4;display:flex;width:50px;height:176px;flex-direction:column;justify-content:center;gap:8px;color:#1e6fff;background:#fff;border-color:var(--workbench-border);border-radius:6px 0 0 6px;box-shadow:0 6px 20px #10182814;transform:translateY(-50%)}.lead-script-assistant span{display:block;letter-spacing:2px;line-height:1.55;white-space:normal;writing-mode:vertical-rl}.lead-resume-preview{height:72vh;min-height:480px}@media (max-width: 1360px){.lead-workbench-shell{grid-template-columns:minmax(330px,370px) minmax(0,1fr)}.lead-profile-header{align-items:flex-start;flex-direction:column;padding-right:28px}.lead-profile-actions{width:100%;flex-basis:auto}.lead-fact-strip{grid-template-columns:repeat(3,minmax(0,1fr));row-gap:20px}.lead-inspector-grid,.lead-timeline-layout{grid-template-columns:1fr}}@media (max-width: 920px){.lead-workbench-shell{grid-template-columns:1fr;height:100%;overflow-x:hidden;overflow-y:auto}.lead-queue-panel{min-height:560px}.lead-inspector-panel{min-height:760px}}@media (max-width: 640px){.lead-queue-tabs{grid-template-columns:repeat(2,minmax(0,1fr))}.lead-queue-tool-row{grid-template-columns:1fr 32px}.lead-channel-select{grid-column:1 / -1}.lead-profile-header{padding-inline:18px}.lead-profile-identity{align-items:flex-start}.lead-profile-identity .ant-avatar{width:48px;min-width:48px;height:48px;font-size:20px;line-height:48px}.lead-profile-subtitle,.lead-profile-secondary-actions{grid-template-columns:1fr;flex-direction:column}.lead-fact-strip,.lead-basic-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.lead-inspector-grid{padding-inline:14px}.lead-timeline-card,.lead-basic-card{margin-inline:14px}.lead-grade-list{grid-template-columns:repeat(2,minmax(0,1fr));row-gap:16px}.lead-grade-option:after{display:none}.lead-script-assistant.ant-btn{display:none}}html,body,#root{margin:0;height:100%}*,*:before,*:after{box-sizing:border-box}body{color:#1f2937;background:#f5f7fa;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}.ant-pro-layout .ant-layout-header{border-bottom:1px solid #e6eaf0}.ant-pro-layout .ant-layout-sider{border-right:1px solid #e6eaf0}.app-header-title{min-height:66px;padding-left:16px}.app-header-title>.ant-space-item:first-child{display:flex;height:66px;align-items:center}.app-header-title>.ant-space-item:first-child img{width:32px!important;height:32px!important}.app-header-title-divider{width:1px;height:24px;margin-inline:75px 8px;background:#e6eaf0}.app-header-page-name{margin-left:4px;color:#1f2937;font-size:16px;font-weight:600;white-space:nowrap}.app-role-tag{margin-left:4px;color:#475467;background:#f2f4f7;border-color:#e4e7ec}